Refund Policy

First American News ( periodically provides free trial periods for their services or products. During these trials, there will be no charges to your credit card. The specific dates and times of these free trials will be clearly communicated on the website, and customers will receive advance notifications.

If you choose to continue using the service or product beyond one calendar day after the free trial ends, your credit card will be charged the specified amount, and no refunds will be issued thereafter.

For monthly subscription services, charges will be billed on a monthly basis using Automatic Recurring Billing (ARB). Your credit card will be charged on the anniversary month following your original registration date, and this will continue with ARB unless you cancel your subscription at least one day before the billing cycle.

For yearly subscription services, no refunds will be available following registration.

All customers are required to keep their payment information up to date and agree to update any necessary changes, such as credit card updates and expiration date changes. Failure to maintain current payment information or account records may result in the suspension of account services without prior notice.

Contact information

First American News
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8601 Six Forks
Raleigh, NC 27615

Phone: (720) 734-3200 U.S.

Regular Business Hours:

Mon-Fri: 8:00am-6:00pm
Sat. 8:00am-12:00pm EST